Maximize the value of your business solutions
Maintain, optimize, and evolve your EAM, ERP, and HTIS platforms with the support of specialists who understand your processes, resolve your needs, and help your technology continue generating value.
Implementing a solution is only the beginning of the journey
Over time, business processes change, new requirements emerge, and users need to take greater advantage of their systems’ capabilities.
Without specialized support, organizations may face:
Systems that do not evolve at the pace of the business
New needs that require adjustments or additional development
Users who use only a portion of the available functionality
Dependence on internal resources to resolve technical or functional issues
An ally for maintaining and evolving your business solutions
Visual K offers an Advanced Assistance program designed to help our clients maintain and increase the functionality of their business solutions cost-effectively.
Our team combines functional knowledge, technical experience, and process understanding to support the evolution of platforms such as:
Experience That Supports Our Service:
20 years implementing business solutions
Specialized Professional Team
+150 Active Clients
Presence in 10+ Countries
Infor Gold Channel Partner
Continuous support to keep your technology evolving
Visual K’s Advanced Assistance complements your existing solutions with specialized support, continuous optimization, and expert guidance to respond to your organization’s changing needs.
Specialized support
Resolve incidents, questions, and functional needs with a team that knows your platform and processes.
Benefit:
Greater operational continuity and less response time when facing system challenges.
Optimization and continuous improvement
Identify opportunities to improve processes, leverage existing functionality, and evolve your solution as business needs change.
Benefit:
Make better use of your technology investment.
Evolution and new capabilities
When new requirements arise, we support the analysis, design, and planning of functional improvements or custom development.
Benefit:
A platform ready to support your organization’s growth.
Our assistance may include:
More value for your business systems
Greater operational continuity
Count on specialists to address needs and keep your systems running efficiently.
Better use of technology
Help your users make better use of the available capabilities.
Adaptation to change
Evolve your platforms as your processes and objectives change.
Investment optimization
Maximize the value of solutions that are already part of your operations.
More than support: guidance for your business evolution
Unlike traditional support services, Visual K accompanies its clients throughout the complete evolution cycle of their solutions:
Implementation
Optimization
Continuous improvement
Evolution
Our goal is to help you obtain the maximum value from your business platforms.
Frequently Asked Questions
Can your business solution still deliver more value?
Learn how Visual K’s Advanced Assistance can help you optimize, maintain, and evolve your systems.